Careers

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing role. 

Job responsibilities include:

• Belaying for Programs
• Coordinating Birthday Parties
• Working at the Front Desk
• Customer Service

Requirements: 

• Must be at least 16 years old
• Good attitude
• Flexible availability; weekend, holiday and closing shift availability is a must!
• Patience
• Strong communication skills

Click HERE to apply

The Route Setters are some of the most important contributors at The Gravity Vault. Route Setters are responsible for all of the climbing routes and problems in our facilities. We are looking for a trainee Route Setter to join our team.

Job Responsibilities Include:

• Setting Routes and Problems.
• Set up and cleanup of Setting Safety Zones.
• Forerunning your Routes/Problems.

Requirements:

• Must be able to climb at least 5.11 and V6.
• Prior Experience Route Setting is a plus but we are willing to train the right candidate
• Ability to set creative Routes.

Click HERE to apply

We are looking for highly energetic individuals to work in our facility as Belayers. Our Belayers are the staff on the climbing floor and are the embodiment of The Gravity Vault mission statement. They belay, instruct, and motivate new and returning climbers during staff led events for both kids and adults. We need people who are going to provide exceptional customer/climbing experiences for climbers of all abilities and ages.

Basic job duties include but are not limited to providing excellent climbing experiences for all ages and abilities, the ability to instruct and give direction to large groups of people, belaying individuals for different staff led programs including private sessions, team building programs, birthday parties, and classes, and maintaining a clean and safe facility.

 All candidates must be willing to make the customer experience a priority and engage with climbers to keep them excited for climbing at The Gravity Vault.

Job Requirements

• Excellent verbal communication skills.

• Ability to take direction and work as part of a team.

• Willingness to maintain and clean the gym throughout your shift.

• Weekend and / or closing availability.

• Minimum availability of 10 hours per week.

• Retail, Customer Service, or Hospitality experience preferred.

• Indoor / Outdoor climbing experience preferred.

Click HERE to apply

The Gravity Vault Indoor Rock Gyms’ mission is to make everyone’s rock climbing experience with us a positive and memorable one. We strive to provide a welcoming, diverse, equitable and inclusive environment for not only our customers but our staff alike. Without reliable, friendly and knowledgeable employees, The Gravity Vault would not function. We are proud to have a culture consisting of a team mentality and mutual respect among all employees and are looking for dynamic instructors with a work hard / play hard attitude who enjoy working with people of all ages.

The Gravity Vault is seeking a dedicated and dynamic Shift Supervisor to join our team. The Shift Supervisor will lead the charge in providing a friendly, organized rock climbing experience for all customers. During their assigned shift, Shift Supervisors ensure that front desk operations run smoothly, safety standards are met out on the climbing floor, staff members are productive and customer satisfaction is high. The ideal candidate will have a strong background in retail or fitness industry, with proven experience in leadership and team management.

Responsibilities:

• Oversee the facility operation and  flow of classes and events
• Assign duties to employees and oversee their progress
• Provide guidance and feedback to employees when needed
• Manage staff schedules, ensuring adequate coverage for all shifts. Adjust staffing levels as needed to meet business demands.
• Support operational excellence and strive to consistently exceed customer expectations
• Take bookings and final payments for events and large groups
• Address and resolve any customer and/or employee issues in a timely manner
• Report on shift operations, including any issues or successes, to upper management maintaining clear and effective communication with both staff and management
• Count cash at the end of the shift and manage bank deposits
• Enforce safety protocols creating a safe working environment for staff members and customers

Requirements: 

• Must be at least 18 years old
• Prior experience in a supervisory role, preferably in retail or fitness related industry.
• Weekday and weekend afternoon and evening availability (approximately 15-20 hours per week).
• Strong leadership skills, with the ability to motivate and manage a team.
• Excellent interpersonal and communication skills, with a focus on customer service.
• Quick and effective problem solving skills

Benefits:

• Multi-facility Gravity Vault membership after introductory period
• Access to pro-deals through our outdoor industry partners
• Retail shop discounts

If you are a motivated individual with a passion for leadership and a commitment to excellence in customer service, we encourage you to apply for the position of Shift Supervisor with our team.

Click HERE to apply