Careers

The Gravity Vault Indoor Rock Gyms’ mission is to make everyone’s rock climbing experience with us a positive and memorable one. We strive to provide a welcoming, diverse, equitable and inclusive environment for not only our customers but our staff alike. Whether you’re young or old, big or small, novice or expert we want The Gravity Vault to be your home away from home. We believe that new heights can always be reached, not only on our walls but in all aspects of life. The best way to achieve these heights is together.

The Gravity Vault is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, ancestry, national origin, marital status, disability, genetics, veteran or military status, sexual orientation, gender identity or expression, or any other actual or perceived characteristics. 

Take a look below for all open opportunities at our facilities.

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NJ / Upper Saddle River

Instructor
Job Category: Gym Staff
Job Description:

The Gravity Vault Indoor Rock Gyms’ mission is to make everyone’s rock climbing experience with us a positive and memorable one. We strive to provide a welcoming, diverse, equitable and inclusive environment for not only our customers but our staff alike. Without reliable, friendly and knowledgeable employees, The Gravity Vault would not function. We are proud to have a culture consisting of a team mentality and mutual respect among all employees and are looking for dynamic instructors with a work hard / play hard attitude who enjoy working with people of all ages.

As an instructor at The Gravity Vault Upper Saddle River, you are the face of the business and have the most customer interaction of all of our staff.  Instructors work directly under the supervision of the management team to ensure a consistent positive customer experience is reached on a daily basis.  

Job responsibilities include:

  • Using our POS system to check in customers and answer any questions they may have in person or over the phone.
  • Assisting customers with membership and retail sales.
  • Belaying for private sessions, youth and adult classes as well as parties.
  • Ensuring safety of both staff and customers within the facility.  
  • Maintaining cleanliness of the facility by assisting with opening and closing cleaning procedures.
Requirements: 
  • Must be a minimum of 16 years of age.
  • Availability: Weekdays, evenings and weekends.
  • Strong communication and customer service skills.
  • Climbing experience is a plus but not required. We’ll teach you everything you need to know.
  • Experience working with kids is strongly preferred. 
Compensation & Benefits:
  • Starting at $15.50/hour plus gratuities where applicable.
  • Multi-facility Gravity Vault membership after introductory period.
  • Access to pro-deals through our outdoor industry partners.
  • Retail shop discounts.

To apply, click here.

Assistant Gym Manager
Job Category: Gym Management
Job Description:

The Gravity Vault Upper Saddle River is looking for an energetic and motivated Assistant Manager to join our team. In this key role, you’ll help deliver an exceptional rock climbing experience by ensuring smooth front desk operations, maintaining high safety standards on the climbing floor, supporting staff productivity, and fostering excellent customer service.

We’re seeking a candidate with a strong background in the retail or fitness industry, and a proven track record of leadership and team management. If you're passionate about climbing, customer experience, and working in a dynamic, fast-paced environment, we’d love to hear from you.

Key Responsibilities:

  • Oversee daily facility operations, ensuring a smooth flow of classes, events, and customer activity
  • Delegate tasks and responsibilities to staff, monitoring progress and performance to ensure operational efficiency
  • Provide ongoing support, guidance, and constructive feedback to team members to foster professional growth and maintain high service standards
  • Manage employee schedules, ensuring appropriate staffing levels for all shifts and adjusting coverage based on business needs
  • Promote operational excellence and consistently strive to exceed customer expectations
  • Handle event bookings, process final payments, and coordinate logistics for large groups and private functions
  • Respond promptly and professionally to customer and staff concerns, working to resolve issues effectively and maintain a positive environment
  • Maintain clear, consistent communication with both staff and senior management by reporting on shift activities, challenges, and achievements
  • Reconcile daily cash transactions, manage end-of-shift cash counts, and prepare bank deposits in accordance with company procedures
  • Enforce and uphold all safety protocols to ensure a secure environment for both customers and employees

Requirements: 

  • Must be at least 18 years old
  • Prior experience in a supervisory role, preferably within the retail or fitness industry
  • Proven ability to lead, motivate, and manage a team effectively
  • Excellent interpersonal and communication skills, with a strong emphasis on customer service
  • Ability to resolve issues quickly and effectively through sound judgment and problem-solving
  • Current CPR/First Aid Certification required
  • Climbing Wall Instructor (CWI) Certification preferred
  • Availability to work a Sunday–Thursday schedule, including mornings, evenings, and select holidays as needed

Compensation and Benefits:

  • Full-time salaried position with an annual compensation range of $44,000 to $47,000
  • Paid Time Off (PTO)
  • Medical benefits
  • Complimentary multi-facility membership to The Gravity Vault following the introductory period
  • Access to exclusive pro-deals through partnerships with leading outdoor industry brands
  • Employee discounts in our retail shop

If you are a motivated individual with a passion for leadership and a commitment to excellence in customer service, we encourage you to apply for the position of Assistant Manager with our team.

To apply, click here. 

Assistant Team Coach
Job Category: Junior Climbing Teams
Job Description:

The Gravity Vault Upper Saddle River is seeking a passionate and dedicated Assistant Team Coach to support the development and training of our Youth Climbing Teams. In this role, you will collaborate with head coaches to implement structured training programs, lead engaging practices, and mentor climbers as they progress in skill, confidence, and competition. This is a hands-on opportunity to inspire young athletes, promote a love of climbing, and contribute to a positive team culture aligned with The Gravity Vault’s mission.

Key Responsibilities:
  • Support and supervise youth climbers during scheduled team practices.
  • Motivate and mentor athletes to help them achieve personal and competitive goals.
  • Foster a positive, inclusive and growth-focused team environment.
  • Ensure all practices and activities are conducted in accordance with safety standards and The Gravity Vault’s values.
  • Attend competitions with the team.
  • Communicate with athletes and parents regarding goals, progress and events.
Qualifications:
  • Competition climbing experience.
  • USA Climbing Coach Certification.
  • Strong verbal communication and interpersonal skills.
  • Experience coaching youth in climbing or another individual/team sport.
  • Ability to work collaboratively with other coaches and gym staff.
  • Saturday morning availability is required.

Compensation & Benefits:

  • Hourly rate range: $15.50 - $19.00/hour.
  • Complimentary multi-facility Gravity Vault membership after introductory period.
  • Access to pro-deals through our outdoor industry partners.
  • Retail shop discounts
  • Earned Sick Leave in accordance with New Jersey law.

To apply, click here.

 

NJ / Montclair

Instructor
Job Category: Gym Staff
Job Description:

At The Gravity Vault Indoor Rock Gyms, our mission is to ensure every climber has a positive and memorable experience. We're committed to fostering a welcoming, diverse, equitable and inclusive environment for our customers and team members alike. Our success depends on the passion, reliability and professionalism of our staff. We take pride in our team-oriented culture built on mutual respect, collaboration and a work hard/play hard spirit.

The Gravity Vault Montclair, a dynamic bouldering and fitness facility, is currently seeking enthusiastic and dependable Instructors to join its team. This role is ideal for individuals who enjoy working with people of all ages and are excited to share the world of climbing with others.  As an Instructor you will report to the management team and play a vital role in delivering an exceptional customer experience, maintaining a safe and clean facility and teaching bouldering to both new and experienced climbers.

Key Responsibilities:

-Greet and assist customers at the front desk, using our POS system to manage check-ins and sales. 
-Provide information and support for memberships, programs, retail purchases and general inquiries both in person and over the phone.
-Lead private bouldering sessions, youth and adult classes, birthday parties and seasonal camp programs.
-Monitor and uphold safety standards throughout the facility for both staff and guests.
-Assist with daily cleaning and operational procedures, including opening and closing duties.                                    

Qualifications:
-Must be at least 16 years of age.
-Weekday, evening and weekend availability is preferred (approximately 12-20 hours per week).
-Excellent communication and customer service skills.
-Climbing experience is a plus, but not required. Comprehensive training will be provided.
-Previous experience working with children is strongly preferred.

Compensation & Benefits:
-Starting at $15.50/hour plus tips where applicable.
-Complimentary multi-facility Gravity Vault membership after introductory period.
-Access to pro-deals through our outdoor industry partners.
-Retail shop discounts.

Click here to apply.

 

Assistant Team Coach
Job Category: Junior Climbing Teams
Job Description:

The Gravity Vault Montclair is seeking a passionate and dedicated Assistant Team Coach to support the development and training of our Youth Climbing Teams. In this role, you will collaborate with head coaches to implement structured training programs, lead engaging practices, and mentor climbers as they progress in skill, confidence, and competition. This is a hands-on opportunity to inspire young athletes, promote a love of climbing, and contribute to a positive team culture aligned with The Gravity Vault’s mission.

Key Responsibilities:
  • Support and supervise youth climbers during scheduled team practices.
  • Motivate and mentor athletes to help them achieve personal and competitive goals.
  • Foster a positive, inclusive and growth-focused team environment.
  • Ensure all practices and activities are conducted in accordance with safety standards and The Gravity Vault’s values.
  • Attend competitions with the team.
  • Communicate with athletes and parents regarding goals, progress and events.
Qualifications:
  • Competition climbing experience.
  • USA Climbing Coach Certification.
  • Strong verbal communication and interpersonal skills.
  • Experience coaching youth in climbing or another individual/team sport.
  • Ability to work collaboratively with other coaches and gym staff.
  • Weekday afternoon/evening and Saturday morning availability.

Compensation & Benefits:

  • Hourly rate range: $15.50 - $19.00/hour.
  • Complimentary multi-facility Gravity Vault membership after introductory period.
  • Access to pro-deals through our outdoor industry partners.
  • Retail shop discounts
  • Earned Sick Leave in accordance with New Jersey law.

To apply, click here.

 

Shift Supervisor
Job Category: Gym Management
Job Description:

The Gravity Vault Montclair is seeking a dedicated and dynamic Shift Supervisor to join our team. The Shift Supervisor will lead the charge in providing a friendly, organized rock climbing experience for all customers. During their assigned shift, Shift Supervisors ensure that front desk operations run smoothly, safety standards are met out on the climbing floor, staff members are productive and customer satisfaction is high. The ideal candidate will have a strong background in retail or fitness industry, with proven experience in leadership and team management.

Responsibilities:

  • Oversee the facility operation and flow of classes and events
  • Assign duties to employees and oversee their progress
  • Provide guidance and feedback to employees when needed
  • Manage staff schedules, ensuring adequate coverage for all shifts. Adjust staffing levels as needed to meet business demands
  • Support operational excellence and strive to consistently exceed customer expectations
  • Take bookings and final payments for events and groups
  • Address and resolve any customer and/or employee issues in a timely manner
  • Report on shift operations, including any issues or successes, to upper management maintaining clear and effective communication with both staff and management
  • Count cash at the end of the shift and manage bank deposits
  • Enforce safety protocols creating a safe working environment for staff members and customers

Requirements: 

  • Must be at least 18 years old
  • Prior experience in a supervisory role, preferably in retail or fitness related industry.
  • Weekday and weekend afternoon and evening availability (approximately 15-20 hours per week).
  • Strong leadership skills, with the ability to motivate and manage a team.
  • Excellent interpersonal and communication skills, with a focus on customer service.
  • Quick and effective problem solving skills

Compensation and Benefits:

  • Starting rate: $16.50/hour
  • Multi-facility Gravity Vault membership after introductory period
  • Access to pro-deals through our outdoor industry partners
  • Retail shop discounts

If you are a motivated individual with a passion for leadership and a commitment to excellence in customer service, we encourage you to apply for the position of Shift Supervisor with our team.

To apply, click here.