Careers

The Gravity Vault Indoor Rock Gyms’ mission is to make everyone’s rock climbing experience with us a positive and memorable one! We strive to provide a welcoming, diverse, equitable and inclusive environment for not only our customers but our staff alike. Whether you’re young or old, big or small, novice or expert we want The Gravity Vault to be your home away from home. We believe that new heights can always be reached, not only on our walls but in all aspects of life. The best way to achieve these heights is together.

The Gravity Vault is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, ancestry, national origin, marital status, disability, genetics, veteran or military status, sexual orientation, gender identity or expression, or any other actual or perceived characteristics. 

Take a look below for all open opportunities at our facilities!

Or

NJ / Brick

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing roll. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend and evening availability strongly preferred
  • Patience
  • Strong communication skills

Click here for more information and to apply!

Route Setter
Job Category: Gym Staff
Job Description:

The Route Setters are some of the most important contributors at The Gravity Vault. Route Setters are responsible for all of the climbing routes and problems in our facilities. We look for creative individuals who love climbing and are experienced setters. 

Job Responsibilities Include:
  • Setting Routes and Problems
  • Set up and cleanup of Setting Safety Zones
  • Fore Running your Routes/Problems
Requirements:
  • Ability to Climb a 5.13+ and V8+
  • Prior Experience Route Setting Prefered
  • Ability to set creative Routes
  • Competition Setting experience a strong plus
Yoga Instructor
Job Category: Gym Staff
Job Description:

Instructors will lead groups both verbally and physically through varying styles and levels of yoga classes. In addition to administrative work required for class, sourcing and or organizing equipment, offering training adjustments and recommendations may be required.

Job responsibilities include:

  • Teaching safe, effective exercises to a variety of student demographics
  • Leading classes according to the schedule provided
  • Maintaining the yoga room and equipment

Requirements:

  • Passionate about yoga and general fitness
  • Extensive climbing experience is not required, but tailoring classes for the climbing needs of students may be required
  • RYT-200, NCCA Yoga Certification or comparable certification
  • Liability insurance policy
  • First Aid, CPR/AED certicifation
  • At least 1-2 years of expereince leading yoga classes
  • Maintain a positive and energetic personal attitude and class in line with gym policies

 

NJ / Chatham

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing roll. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend availability strongly preferred
  • Patience
  • Strong communication skills

Please complete an application here for consideration.

 

Team Coach
Job Category: Junior Climbing Teams
Job Description:

As a Team Coach for The Gravity Vault you will facilitate the training for our Youth Climbing Teams.  In the Team Coach role you will have the opportunity to work with other coaching staff to develop and execute training regimens, practice schedules, technique lessons and more. You will mentor the kids as they progress through our program and help them to achieve their climbing goals. 

Job Responsibilities:
  • Supervise climbers at practices.
  • Motivate the kids and empower them to reach new heights
  • Maintain an encouraging, yet competitive environment which upholds The Gravity Vault's Mission Statement
  • Attend Competitions with the team
  • Communicate with Climbers and Parents on goals and achievements
Requirements:
  • Competition Climbing Experience Necessary
  • USA Climbing Coaches Certification (preferred)
  • Excellent Verbal Communication Skills
  • Experience Coaching an individual/team sport at the Youth Level

For Consideration, please send contact us at chathammarketing@gravityvault.com!

 

NJ / Hoboken

General Manager
Job Category: Gym Management
Job Description:

The Gravity Vault is looking for an outgoing and energetic individual with a strong work ethic to lead our Hoboken and soon to open Montclair, NJ facilities as a full-time General Manager. ​The General Manager is responsible for overseeing the day-to-day operations of the gyms and for keeping them in line with the overall company strategy and brand wide mission. The candidate will work closely with the Chief Operating Officer as well as each location’s management team to ensure the gyms are clean, operations run smoothly and goals are being met. They must also help create a positive and inclusive climbing environment for climbers of all experience levels.

Job ​Responsibilities: 

  • Oversee all facility operations at both locations
  • Become an expert on all programs and options to climb with The Gravity Vault
  • Ensure company and brand wide mission and standards are met and that all employees are updated and comply with The Gravity Vault's policies and procedures on programming, cleanliness, and safety
  • Provide excellent customer service to all customers in person, over the phone, and via email correspondence
  • Train and supervise Gym Managers, Assistant Managers, and Team Coaches while also coordinating with the Route Setting Team
  • Oversee and optimize the weekly schedule to adequately meet the business needs of each gym while maintaining sensitivity to employees’ work/life balance
  • Proactively manage the staffing pool by forecasting future changes in workload and staff availability to determine the need to hire staff in a timely fashion
  • Manage payroll and other operational expenses
  • Coordinate with the management teams to strategize and set goals for both facilities 
  • Plan, execute, and work location and brand wide events including but not limited to climbing competitions and member nights
  • Promote the company through public relations efforts by creating and maintaining local relationships and by sponsoring and/or participating in community events

Requirements:

  • Minimum two years management experience in a climbing gym, fitness facility, retail setting or hospitality industry  
  • Excellent verbal and written communication skills
  • Ability to multitask, take initiative and make confident decisions on the fly
  • Willingness to be hands-on, work independently, and as part of a team
  • Must be able to travel to each location on a weekly schedule
  • Valid CPR and First Aid Certification required by first day of training
  • Working knowledge of POS Systems, G Suite and scheduling applications preferred
  • Indoor / Outdoor climbing experience is a plus
  • Full time weekday schedule, with flexible weeknight and weekend availability

Compensation and Benefits:

  • Flexible Paid Time Off (PTO)
  • Company-paid holidays: closed Thanksgiving, Christmas Eve, Christmas Day, Easter Sunday
  • Eligibility for health benefits
  • Complimentary Multi-facility Gravity Vault Membership
  • Discounted monthly friends & family membership
  • Discounted monthly guest day pass for friends & family 
  • Access to pro-deals through our outdoor industry partners

To apply click here.

Marketing Coordinator
Job Category: Marketing
Job Description:

The Gravity Vault Indoor Rock Gyms is a fast-paced growing company looking to add a Marketing Coordinator to our corporate team as we prepare to open our 4th corporate location.  

The Marketing Coordinator will be responsible for building brand awareness to ultimately introduce as many people to the exciting sport of rock climbing at The Gravity Vault. This individual will also be responsible for improving customer engagement and retention with the goal of increasing the company’s revenue.  Our ideal candidate is an active, self-starter with a marketing background, excellent communication skills and the ability to work independently in a fast-paced demanding environment. If you think you have what it takes to take our marketing to the next level, we want to hear from you.

*Position is based in Hoboken but must have the ability to travel to Upper Saddle River, Chatham and Montclair locations 1-2 times per week and franchise locations 1-2 times per year.

Responsibilities

  • Develop, execute and manage our marketing and communication plans for all locations to drive sales and achieve membership targets 
  • Manage website content for all locations and develop SEO strategies
  • Expand our current social media presence and generate on-brand content to inform customers and prospects of products, services and events
  • Develop a media plan and define distribution channels for commercials
  • Organize, promote and manage member and charity events as well as competitions
  • Develop and execute a PR plan for the company
  • Assist in the creation and design of marketing materials for corporate and franchise locations
  • Track and report on the performance of all marketing campaigns
  • Present ideas and final deliverables to the Corporate Management team and communicate on marketing programs, strategies and budgets
  • Learn the operational components of our Franchising business and assist with sales, training and site visits with the goal of helping franchisees improve their marketing and creating a synergistic image to all members across the brand.

Preferred Qualifications

  • Bachelor's degree in Marketing, Business or Hospitality 
  • 1-2 years of related marketing experience including digital and social media marketing 
  • Excellent attention to detail and the ability to manage multiple projects in a fast-paced environment
  • Strong verbal, written, and organizational skills
  • Ability to travel as necessary

Compensation and Benefits

  • Full Time Salary: Based on experience
  • Health Benefits
  • Paid Time Off (PTO)
  • Facility Membership
  • Access to pro-deals through our outdoor industry partners

Please click the link below to apply.

https://forms.gle/5ZX2yLDFG688iJUR9

CA / San Rafael

Instructor
Job Category: Gym Staff
Job Description:

Instructor:

 

At The Gravity Vault Marin Indoor Rock Climbing Gym, we empower our team members to create a dynamic training and recreational environment that promotes inclusion for individuals from all walks of life. We share the common goal of making Gravity Vault Marin a great place to climb and build community, and we want you to help us achieve this.

           

As an Instructor for Gravity Vault Marin, you are the face of the business. You are the primary point of contact for every customer interaction. From front desk check-in to event coordination, you are a customer facing team member that gets things done right the first time. Instructors work directly under the supervision of the management team and coaching staff to ensure a consistent positive customer experience is reached on a daily basis.

 

Responsibilities for this position include:

 

  • Front Desk Operations: Answering phones, collection of customer information and payments. Must be present and attentive to the customers needs at all times.
  • Belay Checks: Review safety standards for ALL individuals entering the gym from initial visitors to returning members.
  • Staff Belay Participation: belay first time visitors or members to enhance their gym climbing experience. Operate as support staff during classes and team programs.
  • Party and Event Coordination: Work directly with the management team to ensure all parties and events exceed customer expectations. You will be the primary point of contact for the party / event host. The ability to positively interact with customers and prioritize their needs is a must.
  • Cleaning and Organization: Must have an attention to detail. Our retail and gym space requires routine cleaning on a daily basis. Instructors are required to execute daily cleaning regiments.

 

Requirements:

 

  • Must be a minimum of 16 years of age
  • Must be willing and able to lift up to 50 pounds
  • Must be willing and able to work evening, weekend and holiday shifts
  • Possess strong interpersonal communication skills
  • Enjoy working with young children and adults
  • Enjoy working in a collaborative environment
  • Open to learning and developing skills as a climbing class instructor
  • COVID - 19 Vaccine Required

 

Climbing knowledge and fitness industry experience is encouraged, however, it is not a requirement. You should note your transferable skills, experiences, and ideas that make you a good candidate.

 

This position can become full time with additional responsibilities in coaching, routesetting, or shift leading. If interested, please send your resume and cover letter to jobs.marin@gravityvault.com and fill out an application through this link: https://docs.google.com/forms/d/e/1FAIpQLScL-P13T4AHdTpfo0pi7nUIUv7UfifNsag3YlWgKwTPd02JAw/viewform?usp=sf_link

Shift Leader
Job Category: Gym Staff
Job Description:

Shift Leader

 

At The Gravity Vault Marin, we empower our team members to create a dynamic and inclusive indoor rock climbing gym environment. We share the common goal of making Gravity Vault Marin a great place to climb and build community, and we want you to help us achieve this.

As a Shift Leader for Gravity Vault Marin, you will facilitate the daily success of the gym through your leadership support skills. Working directly with the management team, you will assist in the daily operations of the building, mentor the Instructor Staff to ensure our service exceeds  customers expectations, and verify our safety standards are being upheld at all times during your shift. Instructors and Customers will look to you for solutions at any given time. Your ability to demonstrate a positive attitude while solving the issue or concern at hand is critical to our success.  

 

Responsibilities for this position include:

  • Front Desk Operational Support: Oversee the facilities operation and flow of activities. Must possess the ability to facilitate Instructors’ workflow through the day. Understand how to prioritize responsibilities in order to maintain a productive gym environment. Coordinate with management on daily retention and acquisition activities.
  • Safety Standards: Ensure all Instructors are held to the safety standards demonstrated in training. Inspect all areas of the gym for safety and cleanliness.
  • Staff Belay Coordination: Review and coordinate Instructor Staff positioning to maximize positive experience for all customers throughout the entirety of the day.
  • Cleaning and Organization: Review, oversee and execute the completion of the daily cleaning regiment throughout the gym. Verify all merchandise in the retail space is neat and organized.

 

Requirements:

  • Must be a minimum of 21 years of age
  • Previous supervisory experience preferred
  • Must be willing and able to lift up to 50 pounds
  • Must be willing and able to work evening, weekend and holiday shifts
  • Possess strong interpersonal communication skills
  • Enjoy working with young children and adults
  • Enjoy working in a collaborative environment 
  • Involvement in training procedures for rescue situations and safety protocols
  • COVID - 19 Vaccine Required

 

Climbing knowledge and fitness industry experience is encouraged, however, it is not a requirement. You should note your transferable skills, experiences, and ideas that make you a good candidate.

 

This position can become full time with additional responsibilities in coaching or routesetting. If interested, please send your resume and cover letter to jobs.marin@gravityvault.com and fill out an application through this link: https://docs.google.com/forms/d/e/1FAIpQLScL-P13T4AHdTpfo0pi7nUIUv7UfifNsag3YlWgKwTPd02JAw/viewform?usp=sf_link



Team Coach
Job Category: Junior Climbing Teams
Job Description:

Head Coach

Job Description

We are seeking a Head Coach to lead our youth climbing team programs. You will be responsible for creating a dynamic and engaging training environment that promotes inclusion and education for all ages and experience levels. The ideal candidate is passionate about working with youth climbers. Through positive reinforcement and motivation, you will promote success on a team and individual basis in both recreational and competitive levels of climbing.

 

Responsibilities

  • Hold practice up to 5 times a week
  • Manage assistant coaches
  • Maintain an active membership as a USA Climbing Coach

 

Requirements

  • Enthusiasm for working with youth and helping them achieve their climbing goals
  • Ability to instruct and manage a group of up to 20 climbers
  • Level 1 USA Climbing Coach at minimum, Level 2 USA Climbing Coach preferred
  • Ability to create a disciplined and structured training program
  • Experienced climbing background with the ability to read routes visually and coach movement for various body types
  • 21 years old or older
  • Covid 19 Vaccine is required


As a candidate, you are encouraged to apply even if you do not meet all of our requirements. You should note your transferable skills, experiences, and ideas that make you a good candidate. The ideal candidate will possess a mastery of climbing movement and excel at working in team and individual environments.

This position can become full time with additional responsibilities in routesetting and/or shift leading.

If interested, please send your resume and cover letter to jobs.marin@gravityvault.com

 

Route Setter
Job Category: Gym Staff
Job Description:

Routesetter

Job Description

Routesetting is a crucial task for Gravity Vault Marin since routesetters are responsible for creating and maintaining the quality and diversity of climbs that The Gravity Vault seeks in each of its facilities. We are looking for creative individuals that possess an above average understanding of climbing movement so that they can create products that reflect the quality, fluidity, consistency, and enjoyability that our customers expect on a daily basis.

Responsibilities

  • Setting part time 1-3 days per week depending on the demand of the facility
  • Forerunning and analyzing the climbs that have been set
  • Ensuring that all climbs meet the facility's quality and safety standards
  • Adhering to facility policies and protocols for work at height
  • Establishing work zones and cleaning up
  • Stripping, washing, and sorting holds
  • Organizing and maintaining equipment
  • General maintenance
  • Other work at height tasks

Requirements

  • Bring a positive attitude, professionalism, and eagerness to be a role model in our community
  • Comprehensive understanding of climbing movement in a wide range of styles
  • Adaptability, creativity, empathy, flexibility, strong work ethic, attention to detail, passion
  • Strong desire to improve as a climber and routesetter
  • Lead climbing proficiency
  • Ability to work occasional long days and off hours
  • Ability to work well in a team, be receptive to feedback, be collaborative
  • Ability to forerun at least 5.12 and V6

Preferred Skills

  • Prior setting experience
  • CWA Work at Height experience and/or familiarity
  • Competition climbing and setting experience
  • USAC routesetting certifications and/or experience
  • Covid 19 vaccine is required

 

As a candidate, you are encouraged to apply even if you do not meet all of our requirements. You should note your transferable skills, experiences, and ideas that make you a good candidate. The ideal candidate will possess a mastery of climbing movement and excel at working in team and individual environments.

 

This position can become full time with additional responsibilities in coaching and/or shift leading.

 

Please send your resumé and cover letter to jobs.marin@gravityvault.com.

Assistant Team Coach
Job Category: Junior Climbing Teams
Job Description:

Assistant Coach

 

Job Description

 

We are seeking an Assistant Coach to instruct our youth climbing teams. Under the guidance of the Head Coach, you will create a dynamic and engaging training environment that promotes inclusion and education for all ages and experience levels. The ideal candidate is passionate about working with youth climbers. Through positive reinforcement and motivation, you will promote success on a team and individual basis in both recreational and competitive levels of climbing.

 

Responsibilities

 

  • Lead youth teams and classes
  • Work with the Head Coach to implement youth climbing programs
  • Maintain an active membership as a USA Climbing Coach

 

Requirements

 

  • Must be a minimum of 21 years of age 
  • Enthusiasm for working with youth and helping them achieve their climbing goals
  • Ability to instruct and manage a group of up to 20 climbers
  • Ability to implement a disciplined and structured training program
  • Experienced climbing background with the ability to read routes visually and coach movement for various body types
  • COVID - 19 Vaccine Required



As a candidate, you are encouraged to apply even if you do not meet all of our requirements. You should note your transferable skills, experiences, and ideas that make you a good candidate. The ideal candidate will possess a mastery of climbing movement and excel at working in team and individual environments.

This position can become full time with additional responsibilities in routesetting and/or shift leading.

If interested, please send your resume and cover letter to jobs.marin@gravityvault.com and fill out an application through this link: https://docs.google.com/forms/d/e/1FAIpQLScL-P13T4AHdTpfo0pi7nUIUv7UfifNsag3YlWgKwTPd02JAw/viewform?usp=sf_link



NY / Melville

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing role. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend, holiday and closing shift availability is a must
  • Patience
  • Strong communication skills

Email us at melville@gravityvault.com for an application

Shift Leader
Job Category: Gym Staff
Job Description:

As a Shift Leader at The Gravity Vault you will lead the charge in providing a friendly, organized rock climbing experience for all of our patrons. You will oversee the smooth operation of the front desk, ensure that safety standards are being met out on the climbing floor, and provide guidance to instructors.

Job Responsibilities Include:
  • Overseeing the facility operation and flow of activities
  • Manage Instructors
  • Provide top notch customer service
  • Take bookings and final payments for events and large groups
Requirements:
  • Prior experience in a retail or fitness environment
  • Strong Customer Service skills
  • Ability to work in a fast paced environment
  • Strong leadership skills

Email us at melville@gravityvault.com for an application

Assistant Gym Manager
Job Category: Gym Management
Job Description:

The Gravity Vault management team is growing! We're looking for an outgoing and energetic individual with a strong work ethic to join our team as an Assistant Manager. As an integral part of the management team, the Assistant Manager will work closely to ensure that the gym is clean, runs smoothly and goals are being met. They must also help create a positive and inclusive climbing environment for climbers of all experience levels and have fun while doing it.

Basic job duties include but are not limited to:
  • Provide excellent customer service to all customers in person, over the phone and via email correspondence.
  • Become an expert on all programs and options to climb with The Gravity Vault.
  • Ensure company and brandwide standards are met and that all employees are updated and comply with The Gravity Vault's policies and procedures on programming, cleanliness, and safety.
  • Help plan, execute and work location and brandwide events including but not limited to climbing competitions and member nights.
  • Coordinate staffing for events, classes and instructor led climbing options.
  • Help train and manage all Shift Leader, Belayer and Front Desk Employees.
Job Requirements:
  • Weekend and Holiday availability is a must!
  • Management experience in a climbing gym, fitness facility or retail setting
  • Ability to take initiative and make confident decisions on the fly
  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Indoor / outdoor climbing experience is a plus
  • CPR and CWI certification is a plus
  • All candidates must be willing to make the customer experience a priority and engage with climbers to keep them excited for climbing at The Gravity Vault!
Compensation & Benefits:
  • Full Time Salary Based on Experience
  • Paid time off
  • Access to pro-deals through our outdoor industry partners
  • Employee Membership

 

Route Setter
Job Category: Gym Staff
Job Description:

The Route Setters are some of the most important contributors at The Gravity Vault.

We are currently looking to hire a head Route Setter and Route Setting Staff.

Route Setters are responsible for all of the climbing routes and problems in our facilities. We look for creative individuals who love climbing and are experienced setters. 

Job Responsibilities Include:
  • Setting Routes and Problems
  • Set up and cleanup of Setting Safety Zones
  • Fore running your Routes/Problems
Requirements:
  • Ability to fore run 5.13+ and V8+ preferred
  • Prior Experience Route Setting
  • Ability to set creative Routes
  • Competition Setting experience a strong plus

Email us at melville@gravityvault.com for an application

NJ / Middletown

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing roll. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties & Other Group Events
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend availability strongly preferred
  • Patience
  • Strong communication skills

To apply for this poisiton fill out this eform:

https://goo.gl/forms/2b9QGAYUb1mfNXKl2

 

Team Coach
Job Category: Junior Climbing Teams
Job Description:

As a Team Coach for The Gravity Vault you will facilitate the training for our Youth Climbing Teams.  In the Team Coach role you will have the opportunity to work with other coaching staff to develop and execute training regimens, practice schedules, technique lessons and more. You will mentor the kids as they progress through our program and help them to achieve their climbing goals. 

Job Responsibilities:
  • Supervise climbers at practices.
  • Motivate the kids and empower them to reach new heights
  • Maintain an encouraging, yet competitive environment which upholds The Gravity Vault's Mission Statement
  • Attend Competitions with the team
  • Communicate with Climbers and Parents on goals and achievements
Requirements:
  • Competition Climbing Experience Necessary
  • USA Climbing Coaches Certification
  • Excellent Verbal Communication Skills
  • Experience Coaching an individual/team sport at the Youth Level
Route Setter
Job Category: Gym Staff
Job Description:

The Route Setters are some of the most important contributors at The Gravity Vault. Route Setters are responsible for all of the climbing routes and problems in our facilities. We look for creative individuals who love climbing and are experienced setters. 

Job Responsibilities Include:
  • Setting Routes and Problems
  • Set up and cleanup of Setting Safety Zones
  • Fore Running your Routes/Problems
Requirements:
  • Ability to Climb a 5.13+ and V8+
  • Prior Experience Route Setting
  • Ability to set creative Routes
  • Competition Setting experience a strong plus
Yoga Instructor
Job Category: Gym Staff
Job Description:

Instructors will lead groups both verbally and physically through varying styles and levels of yoga classes. In addition to administrative work required for class, sourcing and or organizing equipment, offering training adjustments and recommendations may be required.

Job responsibilities include:

  • Teaching safe, effective exercises to a variety of student demographics
  • Leading classes according to the schedule provided
  • Maintaining the yoga room and equipment

Requirements:

  • Passionate about yoga and general fitness
  • Extensive climbing experience is not required, but tailoring classes for the climbing needs of students may be required
  • RYT-200, NCCA Yoga Certification or comparable certification
  • Liability insurance policy
  • First Aid, CPR/AED certicifation
  • At least 1-2 years of expereince leading yoga classes
  • Maintain a positive and energetic personal attitude and class in line with gym policies

 

NJ / Montclair

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing roll. 

Job responsibilities include:
  • Coordinating Floor Events and Classes
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend availability strongly preferred
  • Patience
  • Strong communication skills

Click the link below to apply!

https://docs.google.com/forms/d/1m8MG8DhmhOprZTOQRBxammTQYM3Rac-QSRL66ecNnSw/viewform?edit_requested=true 

General Manager
Job Category: Gym Management
Job Description:

The Gravity Vault is looking for an outgoing and energetic individual with a strong work ethic to lead our Hoboken and soon to open Montclair, NJ facilities as a full-time General Manager. ​The General Manager is responsible for overseeing the day-to-day operations of the gyms and for keeping them in line with the overall company strategy and brand wide mission. The candidate will work closely with the Chief Operating Officer as well as each location’s management team to ensure the gyms are clean, operations run smoothly and goals are being met. They must also help create a positive and inclusive climbing environment for climbers of all experience levels.

Job ​Responsibilities: 

  • Oversee all facility operations at both locations
  • Become an expert on all programs and options to climb with The Gravity Vault
  • Ensure company and brand wide mission and standards are met and that all employees are updated and comply with The Gravity Vault's policies and procedures on programming, cleanliness, and safety
  • Provide excellent customer service to all customers in person, over the phone, and via email correspondence
  • Train and supervise Gym Managers, Assistant Managers, and Team Coaches while also coordinating with the Route Setting Team
  • Oversee and optimize the weekly schedule to adequately meet the business needs of each gym while maintaining sensitivity to employees’ work/life balance
  • Proactively manage the staffing pool by forecasting future changes in workload and staff availability to determine the need to hire staff in a timely fashion
  • Manage payroll and other operational expenses
  • Coordinate with the management teams to strategize and set goals for both facilities 
  • Plan, execute, and work location and brand wide events including but not limited to climbing competitions and member nights
  • Promote the company through public relations efforts by creating and maintaining local relationships and by sponsoring and/or participating in community events

Requirements:

  • Minimum two years management experience in a climbing gym, fitness facility, retail setting or hospitality industry  
  • Excellent verbal and written communication skills
  • Ability to multitask, take initiative and make confident decisions on the fly
  • Willingness to be hands-on, work independently, and as part of a team
  • Must be able to travel to each location on a weekly schedule
  • Valid CPR and First Aid Certification required by first day of training
  • Working knowledge of POS Systems, G Suite and scheduling applications preferred
  • Indoor / Outdoor climbing experience is a plus
  • Full time weekday schedule, with flexible weeknight and weekend availability

Compensation and Benefits:

  • Flexible Paid Time Off (PTO)
  • Company-paid holidays: closed Thanksgiving, Christmas Eve, Christmas Day, Easter Sunday
  • Eligibility for health benefits
  • Complimentary Multi-facility Gravity Vault Membership
  • Discounted monthly friends & family membership
  • Discounted monthly guest day pass for friends & family 
  • Access to pro-deals through our outdoor industry partners

To apply click here.

Shift Leader
Job Category: Gym Staff
Job Description:

As a Shift Leader at The Gravity Vault Montclair, you will lead the charge in providing a friendly, organized rock climbing experience for all of our patrons. You will oversee the smooth operation of the front desk, ensure that safety standards are being met out on the climbing floor, and provide guidance to instructors.

Job Responsibilities Include:
  • Overseeing the facility operation and flow of activities
  • Manage Instructors
  • Provide top notch customer service
  • Take bookings and final payments for events and large groups
Requirements:
  • Prior experience in a retail or fitness environment
  • Strong Customer Service skills
  • Ability to work in a fast paced environment
  • Strong leadership skills
  • First Aid/CPR Certifications

To apply, click here.

NY / Poughkeepsie

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing role. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend, holiday and closing shift availability is a must!
  • Patience
  • Strong communication skills

Email Poughkeepsie@GravityVault.com for an application

 

Shift Leader
Job Category: Gym Staff
Job Description:

As a Shift Leader at The Gravity Vault you will lead the charge in providing a friendly, organized rock climbing experience for all of our patrons. You will oversee the smooth operation of the front desk, ensure that safety standards are being met out on the climbing floor, and provide guidance to instructors.

Job Responsibilities Include:
  • Overseeing the facility operation and flow of activities
  • Manage Instructors
  • Provide top notch customer service
  • Take bookings and final payments for events and large groups
Requirements:
  • Prior experience in a retail or fitness environment
  • Strong Customer Service skills
  • Ability to work in a fast paced environment
  • Strong leadership skills

Email Poughkeepsie@GravityVault.com for an application

PA / Radnor

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing role. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend availability strongly preferred
  • Patience
  • Strong communication skills

Online Application can be found here: https://forms.gle/Yd9f2e6HghDqUQ5U6

Please don't hesitate to email radnor@gravityvault.com with any questions.

Shift Leader
Job Category: Gym Staff
Job Description:

As a Shift Leader at The Gravity Vault you will lead the charge in providing a friendly, organized rock climbing experience for all of our patrons. You will oversee the smooth operation of the front desk, ensure that safety standards are being met out on the climbing floor, and provide guidance to instructors.

Job Responsibilities Include:
  • Overseeing the facility operation and flow of activities
  • Manage Instructors
  • Provide top notch customer service
  • Take bookings and final payments for events and large groups
Requirements:
  • Prior experience in a retail or fitness environment
  • Strong Customer Service skills
  • Ability to work in a fast paced environment
  • Strong leadership skills

Online Application can be found here: https://forms.gle/Yd9f2e6HghDqUQ5U6

Please don't hesitate to email radnor@gravityvault.com with any questions.

 

Route Setter
Job Category: Gym Staff
Job Description:

The Route Setters are some of the most important contributors at The Gravity Vault. Route Setters are responsible for all of the climbing routes and problems in our facilities. We look for creative individuals who love climbing and are experienced setters. 

Job Responsibilities Include:
  • Setting Routes and Problems
  • Set up and cleanup of Setting Safety Zones
  • Fore Running your Routes/Problems
Requirements:
  • Ability to Climb a 5.13+ and V8+
  • Prior Experience Route Setting
  • Ability to set creative Routes
  • Competition Setting experience a strong plus

Online Application can be found here: https://forms.gle/Yd9f2e6HghDqUQ5U6

Please don't hesitate to email radnor@gravityvault.com with any questions.

NJ / Upper Saddle River

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing roll. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend availability strongly preferred
  • Patience
  • Strong communication skills

CLICK HERE TO APPLY

 

Shift Leader
Job Category: Gym Staff
Job Description:

As a Shift Leader at The Gravity Vault you will lead the charge in providing a friendly, organized rock climbing experience for all of our patrons. You will oversee the smooth operation of the front desk, ensure that safety standards are being met out on the climbing floor, and provide guidance to instructors.

Job Responsibilities Include:
  • Overseeing the facility operation and flow of activities
  • Manage Instructors
  • Provide top notch customer service
  • Take bookings and final payments for events and large groups
Requirements:
  • Prior experience in a retail or fitness environment
  • Strong Customer Service skills
  • Ability to work in a fast paced environment
  • Strong leadership skills
  • Weekday afternoon/evening availability as well as weekend availability
  • CPR/First Aid and CWI certifications

To apply click here: https://forms.gle/PQo3WGcPbEXYbGTW9

 

NJ / Voorhees

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing roll. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend availability strongly preferred
  • Patience
  • Strong communication skills

Employment Application:

https://docs.google.com/forms/d/e/1FAIpQLSe6Rt47mrUmDpaBx-1js229WbPtX3wtul6kYAp6_1X4TgbiIg/viewform