Careers

The Gravity Vault Indoor Rock Gyms’ mission is to make everyone’s rock climbing experience with us a positive and memorable one! We strive to provide a welcoming, diverse, equitable and inclusive environment for not only our customers but our staff alike. Whether you’re young or old, big or small, novice or expert we want The Gravity Vault to be your home away from home. We believe that new heights can always be reached, not only on our walls but in all aspects of life. The best way to achieve these heights is together.

The Gravity Vault is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, ancestry, national origin, marital status, disability, genetics, veteran or military status, sexual orientation, gender identity or expression, or any other actual or perceived characteristics. 

Take a look below for all open opportunities at our facilities!

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NY / Melville

Instructor
Job Category: Gym Staff
Job Description:

The majority of the staff in our facility are instructors. We look for individuals with a work hard/play hard attitude who want to work in an exciting, dynamic, customer facing role. 

Job responsibilities include:
  • Belaying for Programs
  • Coordinating Birthday Parties
  • Working at the Front Desk
  • Customer Service
Requirements: 
  • Must be at least 16 years old
  • Good attitude
  • Flexible availability; weekend, holiday and closing shift availability is a must
  • Patience
  • Strong communication skills

Email us at melville@gravityvault.com for an application

Shift Leader
Job Category: Gym Staff
Job Description:

As a Shift Leader at The Gravity Vault you will lead the charge in providing a friendly, organized rock climbing experience for all of our patrons. You will oversee the smooth operation of the front desk, ensure that safety standards are being met out on the climbing floor, and provide guidance to instructors.

Job Responsibilities Include:
  • Overseeing the facility operation and flow of activities
  • Manage Instructors
  • Provide top notch customer service
  • Take bookings and final payments for events and large groups
Requirements:
  • Prior experience in a retail or fitness environment
  • Strong Customer Service skills
  • Ability to work in a fast paced environment
  • Strong leadership skills

Email us at melville@gravityvault.com for an application

Assistant Gym Manager
Job Category: Gym Management
Job Description:

The Gravity Vault management team is growing! We're looking for an outgoing and energetic individual with a strong work ethic to join our team as an Assistant Manager. As an integral part of the management team, the Assistant Manager will work closely to ensure that the gym is clean, runs smoothly and goals are being met. They must also help create a positive and inclusive climbing environment for climbers of all experience levels and have fun while doing it.

Basic job duties include but are not limited to:
  • Provide excellent customer service to all customers in person, over the phone and via email correspondence.
  • Become an expert on all programs and options to climb with The Gravity Vault.
  • Ensure company and brandwide standards are met and that all employees are updated and comply with The Gravity Vault's policies and procedures on programming, cleanliness, and safety.
  • Help plan, execute and work location and brandwide events including but not limited to climbing competitions and member nights.
  • Coordinate staffing for events, classes and instructor led climbing options.
  • Help train and manage all Shift Leader, Belayer and Front Desk Employees.
Job Requirements:
  • Weekend and Holiday availability is a must!
  • Management experience in a climbing gym, fitness facility or retail setting
  • Ability to take initiative and make confident decisions on the fly
  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Indoor / outdoor climbing experience is a plus
  • CPR and CWI certification is a plus
  • All candidates must be willing to make the customer experience a priority and engage with climbers to keep them excited for climbing at The Gravity Vault!
Compensation & Benefits:
  • Full Time Salary Based on Experience
  • Paid time off
  • Access to pro-deals through our outdoor industry partners
  • Employee Membership

 

Route Setter
Job Category: Gym Staff
Job Description:

The Route Setters are some of the most important contributors at The Gravity Vault.

We are currently looking to hire a head Route Setter and Route Setting Staff.

Route Setters are responsible for all of the climbing routes and problems in our facilities. We look for creative individuals who love climbing and are experienced setters. 

Job Responsibilities Include:
  • Setting Routes and Problems
  • Set up and cleanup of Setting Safety Zones
  • Fore running your Routes/Problems
Requirements:
  • Ability to fore run 5.13+ and V8+ preferred
  • Prior Experience Route Setting
  • Ability to set creative Routes
  • Competition Setting experience a strong plus

Email us at melville@gravityvault.com for an application